Press Releases
FOR IMMEDIATE RELEASE
MICHAEL C. FINA IMPROVES CUSTOMER EXPERIENCE THROUGH ITS NEW INTEGRATED BUSINESS SOLUTIONS DIVISION
NEW YORK, NY (December 15, 2005) —Michael C. Fina, a leading provider of worldwide corporate employee recognition programs, today announced the development of a new division, Integrated Business Solutions, in an effort to prioritize the customer experience through the integration of its recognition solutions.
The Integrated Business Solutions group will combine all business relationships and transactions in order to manage employee recognition programs as effectively and efficiently as possible. It will also ensure the highest level of customer satisfaction and affinity to how Michael C. Fina administers customer’s programs.
“We have created a solutions center to simplify client programs and relieve the customer’s involvement in the program implementation process,” said George Fina, president of Michael C. Fina. “We are confident that this new initiative will improve our relationships with our current and new customers. This is an exciting transition for both our customers and ourselves.”
The new division will continue to develop tailored programs to meet each client’s individual needs while improving on customer relationships and responsiveness. Additionally, the new division will provide technology solutions that will improve, integrate, and simplify the program administration, measurement, and execution in order to achieve ROI for customers and efficiencies for Michael C. Fina.
2005 marks Michael C. Fina’s 70th anniversary in providing corporations with the quality gifts and memorable awards. As a family owned and operated business since 1935, Michael C. Fina offers cost-effective, state-of-the-art recognition solutions to multi-national corporations, with a strict focus on world-class customer service.
ABOUT MICHAEL C. FINA
Michael C. Fina, headquartered in New York, is the fastest growing employee recognition company in North America. Known for their exceptional quality products and services, many Fortune 500 companies rely on their programs. Michael C. Fina’s dedication to perfecting the way employee recognition programs are implemented sets them apart from their competitors. For more information about Michael C. Fina’s employee recognition programs call (800) 999-3462 or visit www.mcfawards.com.
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