Press Releases
FOR IMMEDIATE RELEASE
MAJOR POWER OUTAGE IN QUEENS, NY, TESTS
MICHAEL C. FINA’S BUSINESS CONTINUITY PLAN
NEW YORK, NY (July 27, 2006) — Michael C. Fina, the fastest growing employee recognition company in North America, was among 100,000 customers of ConEdison who experienced a major power failure on July 19, 2006. Electric service was cut off to residents and businesses located in northern Queens County, NY, including Fina’s Long Island City distribution center. Some parts of the county were without power for up to nine days as an army of 1,000 ConEdison personnel helped to fix the situation. Michael C. Fina’s world headquarters located in Manhattan was not affected.
Michael C. Fina makes complex employee recognition programs simple with its Technology Suite of online recognition tools. Each component of its Technology Suite has been developed by Michael C. Fina programmers, specifically for the purpose of enhancing traditional recognition programs using web-based technology. Because of Fina’s dependence on the web, it was critical for the company to have a Business Continuity Plan in effect.
Michael C. Fina’s Business Continuity Plan was put into action during the 72 hours the company was without power. During this time, Michael C. Fina’s systems ran on a network of battery power until they were gracefully shutdown for a short time. As of July 25th Michael A. Fina, Vice President of Michael C. Fina, said, “All systems are back online and functioning on full power.” He reported that all servers had been checked and all data was accounted for and that the company had resumed operations.
Fina said that as part of their Business Continuity Plan, many things were in place to minimize the impact of a power outage on their customers.- Fina’s customer facing web-sites are hosted at several remote facilities and therefore unaffected, and accepted orders for the entire emergency period.
- Phone systems were down for half a day on July 19th, but the company was able to quickly restore the phones on minimal power and have contact with customers during the remainder of the emergency period.
- The production of Magic Boxes--containing employee recognition awards and certificates scheduled for distribution across the USA--was almost five days ahead of schedule. Therefore, while Fina did have to halt the production process due to lack of power, the company’s shipments remained on time.
- Fina’s Business Continuity Plan worked well as it had a built-in “expectation” that the system could withstand a shipping interruption for up to 72 hours, with no impact on customers. Fina’s remote web site continued to support their customers during that time.
“We are very proud of our employees who worked well under the extreme conditions and mobilized to accomplish many of our day to day tasks without systems support,” said Fina. “This enabled us to be in a position to process orders and resume operations almost immediately when power was restored,” he concluded.
ABOUT MICHAEL C. FINA
2005 marked Michael C. Fina’s 70th anniversary in providing corporations with gifts and awards. As a family owned and operated business since 1935, Michael C. Fina offers cost-effective, state-of-the-art recognition solutions to multi-national corporations, with a strict focus on world-class customer service.
Michael C. Fina, headquartered in New York, is the fastest growing employee recognition company in North America. Known for their exceptional quality products and services, many Fortune 500 companies rely on their programs. Michael C. Fina’s dedication to perfecting the way employee recognition programs are implemented sets them apart from their competitors. For more information about Michael C. Fina’s employee recognition programs call (800) 999.3462 or visit www.mcfawards.com.
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